Website Terms of Use

These terms apply to your use of the website at www.amber-leaf.co.uk (the "website"). Please read them carefully and make sure that you understand them before you use this website. By accessing or using the website, you confirm that you have read, understood and agreed to these terms. If you do not agree to these terms, you must not use the website.

These terms were last updated on May 2018. We recommend that you print and keep a copy of these terms for future reference.

These terms should be read in conjunction with the Privacy Policy and Cookies Policy for this website which tells you how we collect and use personal data you provide to Gallaher Limited and explains how cookies are used on this website.

1. Information about Gallaher

Gallaher Limited (registered number 1501573) is a company incorporated in England and Wales whose registered office is at 1 Werter Road, Putney, London, SW15 2LL, England and whose VAT registration number is 689398450. Gallaher Limited is the registered trading company for JTI in the UK (“Gallaher”, “we”, “us”, “our”).

2. Use of the website

  1. You are only permitted to access this website if you are over the age of 18 years old.
  2. Gallaher must carry out a verification process to ascertain your age and reserves the right to refuse you access to the website.
  3. This website is for personal use only. You may download, save and print extracts from this website for your personal use only. You must not (unless we have given prior written consent to such use):
    1. copy, adapt, republish, retransmit, redistribute or otherwise make the whole or any part of this website or its content available, on any media to any other party or on any website, social media platform, on-line service or bulletin board of your own;
    2. remove any copyright, trademark or other intellectual property notices;
    3. reproduce, create, frame or link (including deep-linking) to this website; or
    4. use the website content for any commercial purpose,
  4. You may use this website for lawful purpose only and must not use the website in any way that breaches any applicable local, national or international law or regulation or which is in any way unlawful or fraudulent.

3. Content

  1. The website is intended to provide general information only.
  2. We do not warrant that the information on this website is complete or up to date.
  3. We reserve the right to alter, remove or update materials and information on the website at any time without notice.

4. Ownership of website

This website and its contents are owned by or licensed to us. If you acquire any rights in or to this website, you agree to assign those rights, on a worldwide basis, to us and to unconditionally and irrevocably waive all moral rights you may have acquired in the website.

5. Availability of the website

  1. Access to the whole or part of this website, or any information or services featured on this website, may be withdrawn or suspended at any time, without notice. Access may be terminated or suspended either in relation to specific users or to all users.
  2. To the extent permitted by law, we accept not liability if the website becomes either temporarily or permanently unavailable.
  3. In addition we do not warrant that the functions or materials on or accessible from, this website shall be uninterrupted or free from errors.

6. Viruses

  1. We take reasonable care to ensure the website is free of computer viruses and other damaging content but cannot guarantee that your use of the website is error or virus free or that use of the will not cause damage to your computer. You should ensure that you have suitable equipment and security and virus protection before using this website.
  2. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any serer computer or data base connected to our website.
  3. You must not introduce viruses, trojan horses, worms, logic bombs, spyware, adware or other harmful materials to this website which may adversely affect the operation of any computer or program or this website.

7. Linking

  1. Gallaher shall have no liability in respect of websites which may be linked to this website.
  2. The presence of links to third party websites is not intended to and does not constitute a recommendation by us or such sites nor of any advice or information posted on them.
  3. You may not link to our website from another website without first obtaining our written consent. We have sole discretion to permit or reject any such requests.

8. Liability

  1. If we fail to comply with these terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accepted accessed or used this website and accepted these terms in doing so. We do not accept liability for any loss or damage which was not foreseeable.
  2. To the extent we may lawfully do so we exclude liability for any implied terms and conditions including those implied by statute, common law or the law of equity.
  3. However, nothing in these terms shall affect our liability for death or personal injury caused by our negligence, nor our liability for fraud or serious misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
  4. Nothing in these terms affect your legal rights as a consumer.

9. Changes to these terms

  1. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site.
  2. It is your responsibility to check the terms regularly in order to be aware of any changes which are made to them. By continuing to access the website after the terms have changed, you are agreeing that you have read, understood and agree to be bound by the updated terms.
  3. We will not accept amendments by you to these terms.

10. General

  1. If, at any time, we do not require you to comply with any part of these terms, this will not prevent us from doing so in the future.
  2. If any part of these terms is disallowed or held to be ineffective by any court or other competent body, the rest of these terms shall not be affected.
  3. We may assign, transfer or sub-contract any of our rights or obligations under these terms to any third party. You may only assign or sub-contract any of your rights or obligations under the terms to a third party with our written consent.
  4. These terms are governed by English law and any disputes arising out of or in connection with these terms shall be subject to the non exclusive jurisdiction of the English Courts (unless you live outside England or Wales in which case you can choose to take action against us in your local courts).
  5. If you have any questions and comments about these terms or this website, we would be happy to hear from you. Please send e-mails to consumer@jti.com or write to us at the address below or call 0800 181519.

Privacy Policy

These terms set out how we may use the personal data you provide or which we collect about you when you use www.amber-leaf.co.uk (the "website").

1. Information about Gallaher Limited

  1. Gallaher Limited (registered number 1501573), is a company incorporated in England and Wales whose registered office is at 1 Werter Road, Putney, London, SW15 2LL England and whose VAT registration number is 689398450 ("Gallaher", "we", "us" or "our"). Gallaher Limited is the registered trading company for JTI in the UK.
  2. We comply with the General Data Protection Regulation (the "GDPR") and any subsequent data protection legislation. For the purposes of the GDPR, where relevant, we are the data controller.
  3. This Privacy Policy was last updated on July 2018.
  4. This Privacy Policy may vary from time to time so please check it regularly.

2. The information we may collect

  1. We may collect the following personal data about you:
    1. personal data you provide when you complete the age verification process to access the website (including your name, date of birth and address);
    2. personal data you provide if you contact us via our website;
    3. personal data you provide if you contact us (including by telephone) to request details of products or any other information;
    4. details of your visits to our website including but not limited to traffic data, location data, weblogs and other communication data;
    5. information about your computer including where available your IP address, operating system and browser type and for system administration. This is statistical data and does not identify any individual.

3. How we may use personal data collected

  1. We will only use your information where the law allows us to. Most commonly, we will use your information in the following circumstances:
    1. Where we need to comply with a legal or regulatory obligation
    2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
    3. Where we require your consent to process your data
  2. These are known as “lawful grounds”. Note that we may process your information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your data.
  3. We may use and process the personal data you provide for the purposes outlined below as well as for any purposes specified at the time of collection:
    1. to determine whether or not to grant you access to the website;
    2. to send you information you have requested;
    3. to deal with your enquiries;
    4. to contact you by email with information that you have requested;
    5. to develop, deliver and improve our products or services;
    6. to help us develop this website to be more useful to you;
    7. for website user processing research or analysis including to collect statistics, responses to any surveys and questionnaires, traffic patterns and related site information. (We aggregate this data and it does not identify any website users); and/or
    8. for internal purposes for research, analysis, testing, monitoring, risk management and administrative purposes.

4. Disclosure of your personal data

  1. We may share your personal information with any member of our group, which means our parent company, our subsidiaries, our ultimate holding company and its subsidiaries (as defined in section 1159 of the UK Companies Act 2006).
  2. We shall only disclose the personal data to our selected third party business partners where necessary in order to provide the website or respond to an enquiry. This includes GBG Group plc, or a future supplier who we appoint who provide the age verification service.
  3. We may disclose your personal data to third parties in the following circumstances:
    1. to undertake the activities listed above;
    2. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buy of such business or assets;
    3. if all, or substantially all, of Gallaher’s assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
    4. to conform to legal requirements or comply with legal process;
    5. to assist in the investigation of suspected illegal or wrongful activity. This includes exchanging information with other companies and organisations for the purposes of fraud protection;
    6. to protect and defend our rights or property; and/or
    7. to deal with any misuse of the website.

5. Data Security

  1. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access, and to prevent your information being accidentally lost. We limit access to your personal data to those employees, agents and contractors and other third parties who have a business need to know. They will only process your information on our instructions and they are subject to a duty of confidentiality.
  2. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. We have put in place procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. How long we will keep your information

We will only keep your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

7. Your rights

  1. Under certain circumstances, you have rights under data protection laws in relation to your information.
    • Request access to your personal data (known as a “data subject access request”)
    • Request correction of your personal data where there is incomplete or inaccurate information.
    • Request erasure of your information where there is no good reason for us to be processing your information, or where you have successfully exercise your right to object to processing of information.
    • Object to processing of your information where we are relying on legitimate interest (or those of a third party) and you believe this impacts on your fundamental rights and freedoms. (Note, we may have compelling legitimate grounds to process information which override your rights and freedoms).
    • Request restriction of processing your information in the following circumstances: (a) if you want us to establish the accuracy of your information; (b) where our use of the information is unlawful but you do not want us to erase it; (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
    • Request transfer of your information to you or a third party in a structured, commonly used, and machine-readable format.
    • Right to withdraw consent where we are relying on consent to process your data.
  2. You can exercise these rights by contacting us at consumer@jti.com or by calling 0800 181519.
  3. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances
  4. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that your information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response
  5. Please note that some of the above rights may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal information recorded and stored by us. Additionally, some have no conditions attached: in particular, the right to object to processing for direct marketing is an absolute right.
  6. Although this privacy notice sets out a general summary of your legal rights in respect of personal information, this is a complicated area of law. For further information, please visit the Information Commissioner’s Office website (https://ico.org.uk/your-data-matters/).
  7. If you are unhappy with the way that we are using your personal information, you also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We are here to help and would encourage you to contact us to resolve your complaint in the first instance.

8. Transferring personal data overseas

The personal data we collect from you is currently held within the European Economic Area ("EEA"). It is possible that in the future such personal data may be transferred, stored and/or processed outside the EEA. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Links to other websites

This policy only applies to this website. If you link to another website from here, you should remember to read and understand that website's privacy policy as well. We are not responsible for any use of your personal data that is made by other websites.

10. How users can contact us

If you have any questions and comments about this privacy policy or this website, we would be happy to hear from you. Please send e-mails to consumer@jti.com or call 0800 181519.

Cookies Policy

Gallaher Limited (registered number 1501573) is a company incorporated in England and Wales whose registered office is at 1 Werter Road, Putney, London, SW15 2LL England and whose VAT registration number is 689398450 ("Gallaher", "we", "us" or "our"). Gallaher Limited is the registered trading company for JTI in the UK.

Like many other websites, this website uses cookies. This policy explains the way in which cookies are used on our website. Please ensure you have read and understood this policy before continuing to use our website. If you have any questions about our use of cookies, you can contact us at consumer@jti.com.

1. What are cookies?

  1. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu or for a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.
  2. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

2. Which cookies are used on this website?

  1. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.
  2. A list of all the cookie types used on this website by category is set out below.

    1. Amber Leaf

      We use cookies to help with site functionality, remember preferences, verify you have passed age verification and to hide the cookie notice once you click 'I Accept'.

    2. Google Analytics

      These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For further details visit: http://www.google.com/analytics/learn/privacy.html.

    3. DoubleClick

      DoubleClick uses cookies to improve advertising. Some common applications are to target advertising based on what’s relevant to users and to improve reporting on campaign performance, and to avoid showing ads the user has already seen. https://support.google.com/dfp_premium/answer/2839090?hl=en.

3. How can the cookies be removed?

  1. You may refuse to accept cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org
  2. To opt out of Google Analytics visit http://tools.google.com/dlpage/gaoptout.

Gallaher Limited - A member of the JTI group of companies. Registered in England under number 1501573. Registered office: 1 Werter Road, Putney, London, SW15 2LL. Gallaher Limited is the registered trading company for JTI in the UK